Gateway M275 Nightmare continued …

The response I got from Gateway technical support:

Thank you for contacting Gateway. I see that you would like to obtain a copy of your system restore disk. Please be advised that while MPC has filed for Chapter 11 protection so that they may reorganize, they are still obligated to provide support for the products they sold and acquired as part of their purchase of the Gateway Professional Business. Your warranty and support is still from MPC. You will need to contact MPC for support. I sincerely apologize for the inconvenience this may cause.

Gee, I told them I contacted MPC… in the original question.

It's like the mortgage people who sell your mortgage only that time I got a nice note in the mail.  I had no idea this time though.  Lesson learned — make a backup copy of the System Restore. 

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