{"id":107,"date":"2016-02-21T11:00:47","date_gmt":"2016-02-21T11:00:47","guid":{"rendered":"https:\/\/kweaver.org\/cs\/neat-experience-at-the-microsoft-store-store\/"},"modified":"2016-02-21T11:00:47","modified_gmt":"2016-02-21T11:00:47","slug":"neat-experience-at-the-microsoft-store-store","status":"publish","type":"post","link":"https:\/\/kweaver.org\/cs\/neat-experience-at-the-microsoft-store-store\/","title":{"rendered":"Neat Experience at the Microsoft Store"},"content":{"rendered":"<p>They have been working hard to improve the customer service experience.<\/p>\n<p>First time I had to return something I had to make two trips because I didn\u2019t have the full receipt \u2013 the email was missing the bar code.<\/p>\n<p>Second time I had to convince them that while I had the receipt and it was from the Microsoft Store but online, I had to convince them that the item needed to be exchanged, and they insisted on keeping the box.&#160; Microsoft Band.<\/p>\n<p>Yesterday I walked in with a Microsoft Band 2 that wouldn\u2019t change, and they took it and the charger, and handed me a new box.<\/p>\n<p>Just stood there as I expected a hassle.<\/p>\n<p>NICE!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>They have been working hard to improve the customer service experience. First time I had to return something I had to make two trips because I didn\u2019t have the full receipt \u2013 the email was missing the bar code. Second time I had to convince them that while I had the receipt and it was [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-107","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts\/107","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/comments?post=107"}],"version-history":[{"count":0,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts\/107\/revisions"}],"wp:attachment":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/media?parent=107"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/categories?post=107"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/tags?post=107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}