{"id":617,"date":"2010-07-02T10:15:32","date_gmt":"2010-07-02T10:15:32","guid":{"rendered":"https:\/\/kweaver.org\/cs\/customer-service\/"},"modified":"2010-07-02T10:15:32","modified_gmt":"2010-07-02T10:15:32","slug":"customer-service","status":"publish","type":"post","link":"https:\/\/kweaver.org\/cs\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>I\u2019m ALL about customer service.<\/p>\n<p>Today\u2019s a really good example.&#160; Went to the McDonald\u2019s down the street, and when I got to the first window, the gal there recited my normal morning order.&#160; \u201cGOOD JOB!\u201d&#160; or as we would say in dog training, \u201cCLICK!\u201d.&#160; I jokingly told her, finally got you trained.<\/p>\n<p>If I can go through a drive through or go into a restaurant and get good service, you can bet I\u2019ll be back.&#160; Lousy service, and you will never see me again.&#160; Greet me, it doesn\u2019t have to be my name, and remember what I usually order, and you\u2019ll get a good tip, a smile in return etc.<\/p>\n<p>I feel the same way about my classroom.&#160; When I have a group of students, I\u2019m all about them.&#160; I get irritated at interruptions, because I want to focus on my students, and what they are doing.&#160; I\u2019m project based, so I get my kiddos in, give them instructions, then cut them loose to do their thing.&#160; I\u2019m all about helping them achieve that&#8217; days\u2019s goal.&#160; I\u2019m also all about grading and returning work promptly.<\/p>\n<p>I was even about customer service long before I taught \u2013 my high school jobs were all customer service jobs \u2013 Krystal\u2019s, McDonald\u2019s, a grocery story.&#160; My college part time job was also about customer service \u2013 I worked for Kelly Girl and was a tutor.<\/p>\n<p>So what brings this on?&#160; <\/p>\n<p>Of course, a lousy customer service experience.&#160; I have a membership at a customer oriented business.&#160; They did something almost unforgivable and if they had a competitor, I would be completely out of there.&#160; When I complained, they said, \u201cit\u2019s not all about you\u201d.&#160; Well, sorry, for the time frame I am at your business, it is.&#160; Especially when I am I paying for your time.<\/p>\n<p>I still say customer service is extremely important for teaching, not matter what subject you teach.&#160; As a teacher, you need to stay focused on your student\u2019s learning, and their needs both in and out of the classroom.<\/p>\n<p>But it\u2019s summer, and for a few weeks, it\u2019s ALL about me.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I\u2019m ALL about customer service. Today\u2019s a really good example.&#160; Went to the McDonald\u2019s down the street, and when I got to the first window, the gal there recited my normal morning order.&#160; \u201cGOOD JOB!\u201d&#160; or as we would say in dog training, \u201cCLICK!\u201d.&#160; I jokingly told her, finally got you trained. If I can [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-617","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts\/617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/comments?post=617"}],"version-history":[{"count":0,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts\/617\/revisions"}],"wp:attachment":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/media?parent=617"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/categories?post=617"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/tags?post=617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}