I have two Smart Board Wireless Slates, and so far I have been extremely unhappy.<\/p>\n
I got the first one about a year and a half ago, and when I came back to school last year, it completely stopped working. I charged it, read all the technical support articles and even put in a trouble ticket. I finally decided that it needed a new battery, ordered it for a small fortune and continued to wait.<\/p>\n
Finally in late October (months after the ticket was put in), I got a response and was told how to completely reset it. It worked! I was able to cancel the order of the battery and get on with my life.<\/p>\n
Then I got a second one in February, but it came with a scratch in the plexiglass. Filled out a second support ticket, they said they would send me a new cover, but it has never arrived.<\/p>\n
So do you wonder why I haven’t called their tech support and asked them for help? This year the second Wireless slate isn’t working right — the mouse work fine but the pen doesn’t? I’ve got through their troubleshooting site, reinstalled the software and it still doesn’t work. It was in June.<\/p>\n
<sigh> <\/p>\n","protected":false},"excerpt":{"rendered":"
I have two Smart Board Wireless Slates, and so far I have been extremely unhappy. I got the first one about a year and a half ago, and when I came back to school last year, it completely stopped working. I charged it, read all the technical support articles and even put in a trouble […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-840","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts\/840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/comments?post=840"}],"version-history":[{"count":0,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/posts\/840\/revisions"}],"wp:attachment":[{"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/media?parent=840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/categories?post=840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kweaver.org\/cs\/wp-json\/wp\/v2\/tags?post=840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}