Blog

  • Thrilled with Diabetes America and Tom Thumb Prescription Plus

    I was initially going to move all of my non-packet medications to 90 day, but not Home Delivery.  Express Scripts has an option where we can pick up 90 day prescriptions from a Prescription Plus pharmacy so it doesn’t have to be shipped.

    I went in to do the test strips first, last week and I got frustrated because they couldn’t transfer the 30 day script to a 90 and that I would have to get a new prescription from my doctor.

    It was a few days later when I got distracted the Celebrex debacle.

    As I mentioned a bit earlier, I talked with Diabetes America (it was around 3:00 pm), and I just got a call from Tom Thumb saying that they had my 90 day script on some of my medications but didn’t have enough medication in stock to fill it.

    NO ISSUE!  I don’t need things until next Friday, so I’m even going to wait on the Celebrex until then.  i just contacted my primary care physician and asked for that to be switched too.

    The last prescription is for restless leg, I have plenty and I see that doctor in a couple of weeks.

  • Very happy with Diabetes of America

    In the past, if I want a prescription change, review of preauthorization I've had to make a doctor's visit to get it done.  I did that on Tuesday for my primary care physician.  I'm good with that.

    Yesterday I want to the patient portal to ask for an Invokanna preauthorization since their phone system suggested that.

    I got a phone call today which I couldn't take.  I did get assistance after 10 minutes on hold.  They told me that they did get the PA processed and it could take up to a week.   I asked, "do I need to make an appointment,  I would like to get all my 30 day prescriptions changed to 90 days."  Nope, they did it all over the phone!

    <happy dance>

     

  • Final Bill — @Pillpack left a very bad last impression

    So I got my last Pill Pack bill for $344.92.  Typical bills before then, ranged from $120-$160 a month, depending on what all I needed in mail order (insulin, needles, etc).

    Not a good impression.

    And please don't bother to contact me via phone, and only email me if you are telling me that bill is a mistake.

    The called me within 30 minutes of my first post complaining yesterday.

  • @Pillpack Correction but still moving

    It seems the reason I didn’t get notified about the Innokana prescription is that they were billing it to Innokana and Express wasn’t involved.

    <shrug>

    I’m still leaving PillPack.  Their phone hold times this week have been over 10 minutes.

    I’m transitioning to use an Express Scripts Pharmacy Plus and 90 day prescriptions, primarily to save money.  Express Scripts it’s over $1000 of savings.  We’ll see.

    And what prompted this post?  I got a phone call about an hour after I made the previous Pill Pack post – which means someone might be listening.

  • Fired @PillPack because of a preauthorization screwup

    PillPack contacted me last week to tell me that my generic Celebrex prescription need a preauthorization before the next shipment, a week away.

    Went to the doctors office yesterday to straighten out that and another prescription problem and did find out that the majority of the issue was on there in but….

    In dealing with this found out that Innokana had the same issue AND THEY DIDN'T tell me.

    So, after dealing with this for a week and seeing how much I am paying for their service, I am gone. 

    So far the prescriptions were not transferred yet to a local pharmacy because I took them a script for yesterday and the pharmacy didn't get the request yet.  

    Next task is to find all my copay offers.  Fun.

  • Saw Cornea Specialist

    I'm good!  Out of the contact lens bandage which I think was irritating me.  She did say it had debris on it.

    Artificial tears over 4 times a day and ointment at night.  She sees me in 3 weeks, and then I see the regular eye doctor 3 weeks after.  I don't want to get a prescription and then have to go back and get another a few weeks later.

    Thank you for prayers and concern.  I was a bit scared.

  • Sunday Update

    Vision is pretty close to 100%. I am personally ready to get back to yoga but waiting until seeing the corean specialist on Tuesday morning. Have been doing light workouts so I don't sweat into my eyes. 

  • Saturday Eye Update

    I think I'm at about 90% now and I believe that changing the glasses prescription will fix it.  Of course, I haven't seen the cornea doctor — that's on Tuesday.

    Photo sensitivity is gone.

     

  • Friday Eye Update

    I have finished the steroid eyedrops.  I am down to an NSAID drop a day, artificial tears in both eyes 4 times a day, and antibiotic eyedrops 4 times a day.

    Vision is no longer cloudy but have a major blur going on.  A little disturbed because they took a $120 copay and insurance says it's $25. That always comes out in the wash with them not charging for after care or getting a check from Aetna. Occasionally I have to call the billing department to get it together.  

    Had to make that call to Medtronic yesterday and to my diabetes doctor (old one) today.

    However, I love my insurance. 

  • Eye update

    Doing well.  Better than yesterday, not as much photosensitivity and better on the blur I think.  So much better than before doctor saw me.  I am attributing the blur to the contact lens bandage.

    No pain, but I'm sure that's because of the NSAID eye drops.