{"id":168,"date":"2017-09-07T08:04:36","date_gmt":"2017-09-07T08:04:36","guid":{"rendered":"https:\/\/kweaver.org\/diabetes\/ups-upshelp-issuestrying-to-get-a-medical-device\/"},"modified":"2017-09-07T08:04:36","modified_gmt":"2017-09-07T08:04:36","slug":"ups-upshelp-issuestrying-to-get-a-medical-device","status":"publish","type":"post","link":"https:\/\/kweaver.org\/diabetes\/ups-upshelp-issuestrying-to-get-a-medical-device\/","title":{"rendered":"@UPS @UPSHelp Issues&ndash;Trying to get a medical Device"},"content":{"rendered":"<p>I have been having problems with UPS deliveries for years.&nbsp; This week was the absolute worse.<\/p>\n<p>In an attempt to get my diabetes devices and supplies, UPS has screwed up numerous times and I have used numerous solutions.&nbsp; This is especially true with Next Day Air shipments.<\/p>\n<p>I would say that only half of the time do Next Day Air shipments actually arrive before noon.&nbsp; This was a problem several years ago when I was trying to get a new insulin pump delivered to my school.&nbsp; They either miss the time entirely or they deliver to the wrong person.&nbsp; Even signature required, they don\u2019t care who signs it, they just want a signature.&nbsp; <\/p>\n<p>UPS has even screwed up delivering to an attended mail depot!&nbsp; One of the cases of delivery to the wrong place.<\/p>\n<p>I\u2019ve decided that the only solution is to have every single page held at the UPS office and going to pick it up myself.&nbsp; Very inconvenient.<\/p>\n<p>Here is what brought it to a head.&nbsp; Last Saturday, I was receiving a CGMS transmitter, Next Day Air.<\/p>\n<p>Got up before 9:00 am, started watching the tracking, and the UPS truck would come within a few houses, and then go off somewhere else.&nbsp; It was stuck in one spot for several hours (must have been lunch).&nbsp; I called customer service as 1:00 pm, interacted with UPS customer service at about the same time and they assured me it would arrive by 7:00 pm (6 hours late) even though they couldn\u2019t get ahold of the facility.&nbsp; Finally at 6:30, I call customer service again with 30 minutes of wait time, and he can\u2019t find anyone at the facility.&nbsp; While I\u2019m on the line with him, the package gets marked \u201cFirst Delivery Attempt\u201d.&nbsp; <\/p>\n<p>Oh, the driver hasn\u2019t been by the house.<\/p>\n<p>I\u2019ve tried to get ahold of someone at UPS about it ever since with no success \u2013 because the driver lied about the delivery attempt.<\/p>\n<p>We won\u2019t even talk about the delivery from Nordstrom that was marked damaged and then was never seen again.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have been having problems with UPS deliveries for years.&nbsp; This week was the absolute worse. In an attempt to get my diabetes devices and supplies, UPS has screwed up numerous times and I have used numerous solutions.&nbsp; This is especially true with Next Day Air shipments. I would say that only half of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-168","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/posts\/168","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/comments?post=168"}],"version-history":[{"count":0,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/posts\/168\/revisions"}],"wp:attachment":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/media?parent=168"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/categories?post=168"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/tags?post=168"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}