{"id":544,"date":"2013-07-06T14:38:48","date_gmt":"2013-07-06T14:38:48","guid":{"rendered":"https:\/\/kweaver.org\/diabetes\/customer-service\/"},"modified":"2013-07-06T14:38:48","modified_gmt":"2013-07-06T14:38:48","slug":"customer-service","status":"publish","type":"post","link":"https:\/\/kweaver.org\/diabetes\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"

I was talking with some old friends today about Dulce as a service dog and I realized that how businesses treat us has been really influencing my purchasing decisions.\n<\/p>\n

It has come out of my mouth twice now:\n<\/p>\n

“You know who treats her the best: restaurants and Nordstrom’s”\n<\/p>\n

Now we don’t go to a lot of restaurants, but when we do, they always treat her well. She has been invited to stay for the evening and do clean up at several places <smile>. Once, an employee got a little too into my face (an El Chico’s), but I felt like it was in a good way. Most of the time, when people have a lot of questions, I find out they have a family member who could use a dog.\n<\/p>\n

Only one employee at Nordstrom’s has looked at her oddly and it wasn’t OURs, it was at Stonebriar, and we were passing through to get to the Microsoft store.\n<\/p>\n

Our Nordstrom’s, the Galleria, treats her exactly right, talking about her, not to her, and ignoring her for the most part. That’s exactly the right attitude to take with a service dog. Asking if they need water is great, but I have taken care of her already.\n<\/p>\n

And I have not purchased anything at Lane Bryant’s since the debacle even though the district manager fixed the problem.\n<\/p>\n

Its customer service people. And the way to handle the situation \u2013 ignore her. Like they do at Subway.<\/p>\n","protected":false},"excerpt":{"rendered":"

I was talking with some old friends today about Dulce as a service dog and I realized that how businesses treat us has been really influencing my purchasing decisions. It has come out of my mouth twice now: “You know who treats her the best: restaurants and Nordstrom’s” Now we don’t go to a lot […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-544","post","type-post","status-publish","format-standard","hentry","category-blog"],"_links":{"self":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/posts\/544","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/comments?post=544"}],"version-history":[{"count":0,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/posts\/544\/revisions"}],"wp:attachment":[{"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/media?parent=544"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/categories?post=544"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/kweaver.org\/diabetes\/wp-json\/wp\/v2\/tags?post=544"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}