First, if I initiate contact through your website – DON’T CALL ME BACK unless I tell you to do. Schedule the appointment through email.
Confirm the appointment in the morning. If we scheduled on the phone, do it on the phone, if we used email, do it on email.
Let me know early in the window if the tech is going to run late. You can call during the window.
But most of all, if you schedule from 11:00 – 2:00, don’t decide that 2-6 is fine with me without contacting me.
I hate doing 8:00 – 11:00 appointments because I like doing the gym thing first.
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