Everything is working — almost.
Last night after the technician left, I decided to try to call the house and got the old copper message and no phones ran. Whoops!
Call Uverse tech support and they said wait until midnight.
So tried at 7:00 am, Whoops! Phones weren’t ringing. We were definately on Uverse Voice VOiP because I could call from the internet (good test, folks!). So called Uverse. Some child named Sam answered and keep asking me questions while I was trying to answer the one he just asked. Or she. Was quite annoying so I just did what I do when my students interrupt (or parents), just shut up, wait for them, and then quietly ask them to be quiet until I finish talking. Oh, works on my mom too.
Finally got a Tier 2 support who ironed out the problem and everything works fine except linking my wireless voice mail.
Right now, when people call my wireless voice mail they can’t leave me a message.
Called Uverse Tech support after not finding the answer immediately and got a child who either couldn’t speak English or was not capable of hearing what they were told. So they couldn’t find the answer in the book but in the meantime, I fought out how to delete the link on the web site.
If you can get through Tier one support, Uverse Tech support is really good. Unfortunately it’s like throwing dice, sometimes you get a good one, sometimes you don’t.
Plus the uptime is fabulous. So is the DVR, and the price.
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