This is going to be an ongoing post, that I update as I go. I'm going to try to be as anonymous as possible.
Monday – 1st Period – trying to give students time to work so that they will pass my class, and helping them as we go. Middle of the period, clerk interrupts because her printer hasn't been working in a week and TAC wants some things checked.
Monday - 2nd period – again giving students time to work, they need supervision as pretty immature. Security guard comes to watch class so that I can help administrator logon to Chancery. Not sure why but resetting his password helps.
4th period is my official time to do tech support. I went to the closet to see about the request made during 1st period. There were techs there working on the internet in the portables and I asked him about the port. It seems everything is number MDF A/11, B/11, C/11 and I had MDF 11 and MDF 12. I double checked in the office and yep, those were the right numbers.
So I came back to my room, looked up the original ticket where the clerk's workstation was not on the internet, and the printer ticket, wrote an email and asked the tech helping us what happened and she said she'd send a tech out. By the way, once the tech put the clerk's workstation on the internet, the printer stopped working, and I'm fairly sure it's because her workstation was plugged in the printer and the printer was in the wall and now it isn't.
Also had a parent stop me in the hall and ask me about making a link to the musical site from the main website, and I said I would be happy to. School website is at http://www.hillcresthsdallas.org and is written in Visual basic. By the time I got to my room, had an email with the link, tweaked the website, and then published it.
Tuesday
Before school
Someone had let themselves into a locked classroom, used the computers and left porn on them. Put Powerup passwords on two of the computers, left instructions for a third, but could not do the same with the administrative computer. Sent an email to the principal and to TAC about the matter.
One of my coworkers brought me a laptop that needed the virus software updated. He left it with me and I ran the program during class. However, couldn't log back in, as I don't have his password and didn't want it. He's going to pick it up 4th period which is my lunch/tech support period.
During 2nd period, the techs came by to fix Monday's printer. That was easy, in and out.
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