Smart Board Tech Support is better

I’ve been fighting a problem with my Wireless Slate since I came back to the lab (over a week).

I finally bit the bullet and filled out a customer service form and shocker of all shock, I got a response the same day!  About two hours later.

After troubleshooting all morning (I’m out of here at 1:30) tech support is sending me a new pen.

I actually think that will fix it because I finally turned my old one on at the house, and it is working both there and here.

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