But not in the way people usually mean, and Medtronic didn’t help.
First, you have to understand I have been pumping for 8 years, and I have worn 3 different models of pump (well, 4 now).
Medtronic sent me an email late Friday night telling me that I would be getting my new insulin pump on November 20. Now that wasn’t very nice as everyone involved knew that my pump warranty wasn’t out until January.
Now here’s some of the bad parts:
- I have 30 days to decide if I don’t want the pump and return it.
- I also have a limited number of days to return the Animas pump for the $500 credit (not sure what that is).
- The pump trainer didn’t have any free time under December 6.
- I was told to go through the pump training. After I did it, I knew that the only thing I didn’t know exactly how to do was the fill the reservoir.
So I decided to see how difficult that was. Oh, by the way, it’s easier than the Animas way. Or maybe not. Just different.
Yeah, I’m using the new pump. The Animas site is still in, and the Animas pump is currently sitting in my purse making very sad sounds. About like one of my beagles do when I ignore them.
The Animas pump is much more vocal than the Medtronic.
Anybody need Animas supplies? Especially in the Dallas area?
And for the tech friends who are not diabetes – suppose Microsoft sent you a nice shiny new computer (maybe the Surface Pro) – and they told you that you shipped it to you but you couldn’t use it until someone smarter than you told you how to use it. Oh, and the new computer was supposed to make you magically healthier.
Are you going to leave in the box from November 20 to December 6.
No way.
In fact, everyone is probably surprised it stayed in the box for one day.
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