I sat down this weekend and wrote a letter to the doctor explaining exactly what I wanted and how I felt about him not complying with my requests but….
called Medco’s 1-800 Case Review line first to make sure I knew exactly what was going on. They stated that the doctor had not called and started a case review but made a better offer. They faxed the doctor a case review form — which the doctor’s office has received. I’m watching Medco’s site like a hawk to see what ends up happening with this.