Found a “free” link.
At Cigna, conflicts of interest surface in appeals: South Florida Sun-Sentinel
I’m very intrigued by the Apria references, I was wondering about them as I got absolutely NO customer service out of them. I had to go to their office to be fitted, and they mailed the humidifier to me, and provided absolutely no training.
I have had my durable medical needs meet by Lincare and my Sleep-Med, and in both cases have always had personal care by a respirator therapist at every stage. They have always offered to come to me, though I often go to Sleep-Med since they are on my way home to work and I can get there before they can get to me.