My pump trainer has been super. I need to compliment both Animas and her for her hard work.
She had originally contacted me back the day the shipped the pump, Friday 15th. She had scheduled me 2:30, which was a bit of an issue, but set me up with another trainer to show me the pump on Tuesday, who could do it at 4:00.
That worked out beautifully. I had time to get home and relax for a few minutes before we trained. That trainer did a super job making me feel comfortable.
However, the main trainer is the person who has been on the phone, and setting things up. We’ve got a pretty good routine started — I send my daily logs to both her and my doctor every day. Got to love technology, though it’s frustrating. I don’t know why some days Acrobat will give us the graphs and some days it won’t.
But just wanted to thank her and Animas for making this a pleasant experience.