Two unforunates on this — you need a WSJ subscription to read the article.
Second, this went on before my denial. But sounds a lot like the denial that was made.
Conflicts of Interest in Appeals at Cigna
When a little-known supplier offered a big discount on a device for diabetics, Cigna thought it sounded like a great deal. But Cigna’s deal on insulin pumps became a prime example of cost-cutting gone wrong, doctors and patients say