Further Prilosec Frustration

According to the Medco website, my doctor has YET to do the coverage review on my Prilosec. I expressed my disgust at this at the agility trial this afternoon and at first my friends were teasing me, and didn’t realize just how spitting tacks mad I was.

So here’s my rant … I have a good medical team that gets paid well and on time. I have good insurance — BCBS of Texas and I pay any of my charges within 30 days of being billed, usually faster. I expect return service.

First, I called my prescription service and determined exactly how to handle the request. I made a specific office visit to discuss the request. I am bothered, that rather than doing what I told him had to happen, he decided to ignore the request and just fax a prescription.

Thus, I got half the medication I need.

I then faxed a request, and verified that it was received (had problems with that), and left a message on the patient line again requested that the directions on the fax be followed. Doctor’s response? He would have his girls fax the request. Well, guess what, that was NOT what was requested on the fax.

I don’t understand. I would understand if I got a message on the patient line saying he did it and it wasn’t approved.