Our benefits didn't change but I get a letter on September 2, telling me that I need to change my network pharmacy.
Yeah, I found that out when I refilled my Celebrex (generic version).
And of course, the network pharmacy name starts with the letters CVS.
I would not have an issue if I was not being told my benefits had not changed. Just admit it and get on with it.
I understand the frustration and I am sorry this happened. But to explain for your provider, the benefits and the place where they may be used at are two different things. The co pays and formulary are generally called the benefits. The place that services the plan, is usually called the provider. It is usually much worse if the benefits change than the provider.
I can understand the hassle. I hope things work out well. I have had good luck with CVS, but I do caution that sometimes a change of provider can cause subtle changes in the forumlary, so you might ant to get the new scripts written as soon as possible so issues can be worked out. One example is insulin. Generally CVS uses only Novolog, where as other providers use Humalog. I do not know if you use insulin, but often this is the first hint that the formulary has changed.
I understand the frustration and I am sorry this happened. But to explain for your provider, the benefits and the place where they may be used at are two different things. The co pays and formulary are generally called the benefits. The place that services the plan, is usually called the provider. It is usually much worse if the benefits change than the provider.
I can understand the hassle. I hope things work out well. I have had good luck with CVS, but I do caution that sometimes a change of provider can cause subtle changes in the forumlary, so you might ant to get the new scripts written as soon as possible so issues can be worked out. One example is insulin. Generally CVS uses only Novolog, where as other providers use Humalog. I do not know if you use insulin, but often this is the first hint that the formulary has changed.
Thanks Lawerence. I was actually told by a CVS/Caremark representative that I could use the same pharmacy I had been using.
Yes, the co pay and formulary has also changed.
But our benefits havent changed. 😉
Get Outlook for iOS
Thanks Lawerence. I was actually told by a CVS/Caremark representative that I could use the same pharmacy I had been using.
Yes, the co pay and formulary has also changed.
But our benefits havent changed. 😉
Get Outlook for iOS
Leave a Reply to KWeaver Cancel reply