Got a shipment in today of supplies. First, I don’t remember if I blogged this, but I was having problems with 43″ Inset infusion sets. They weren’t sticking and a corner of the adhesive was constantly off of each set when i opened them.
Animas sent me two new boxes to replace what I had left of the lot (I had this problem with the box before, same lot, was having problems with the box I was using and had one box on the shelf). I just packaged up the remaining stuff, and left it out for DHL to pick up.
At the same time, I did my first eStore order, and in the order, added a box of Glucowatch sensors — the ones I’ve been waiting for. Here’s the weird thing. The sensors had a different expiration date and lot number than the box did. I don’t know if everyone checks this things as closely as I do, but I did. It was also weird to me, but they’ve discovered they came ship the sensors unrefrigatored for 96 hours and they are fine.
Anyway, they want to know what happened with this box, so are sending me a new box, and want me to send this box back.
The only problem is that the issue weirder out everyone I talked to, and they couldn’t figure what to do, until I got Lisa in pump support.
By the way, I kinda of expect the sensors to be good longer than 4 months (this were to expire on 04/2006 according to the sticker on the sensors.
Leave a Reply