Sometimes you truly get more than what you pay for. I’ve been using Movable type for most of the life of the blog. When they went to the pay model, I tried Word Press, but just didn’t like it as well.
Well, I had uploaded and installed the latest release, but was having trouble with the upload. I didn’t notice that not everything got loaded, and I was seeing some problems with the month and category archives.
I put in a ticket in the Movable Type help system this evening thinking that it would be processed early on Monday. WRONG, I got an email at 11:03 pinpointing the exact problem, and it is now fixed.
I love doing business with companies that have their act together!