Why I chose my pump

As I said in my “Minimed” post, pump users are passionate about their pumps.

I looked at all the pumps, and narrowed down to Minimed, Distronic and Animas fairly quickly.

Customer service was what finally helped me make the decision. I looked at over 3 months of insulin pumpers digest, and Minimed was complained about weekly. From supplies service to customer support, there were complaints. And this was about a month before the water debacle too…

I also looked up the pump manufactures on the FDA Maude Database. This database lists all equipment failures. It’s pretty interesting if you are a data voyeur.

I believe one of the reasons that Cigna is denying my pump, is because I selected the Animas — but that’s okay. The education I’m getting from the pump trainer is almost worth it.

Comments

One response to “Why I chose my pump”

  1. Alley Avatar

    Hey, Just stumbled across your site, don’t know if you will see this since I’m commenting on an older entry.. but I also have an Animas Pump. I just got it back in May. I also had problems with getting it approved at first, but the customer service has been excellent. My insurance company is… idiots to say the least.. but the representatives at Animas have done so much for me, and I’m sooo glad I chose them for that reason if for no other. =o) Hope you have a nice day, and I’ll be back to visit soon. =o)

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