Pump screen damaged

I am really upset and have no idea how it happened.  I left for dog agility around 10:00 am this morning and my pump screen was fine.

It had been in my pocket all day.  My keys were in my other pocket and the only thing in my pocket was some plastic bags.  However my pump screen is scratched so badly that I can’t read it.  It looks like an emery board was taken too it.  Noticed it when I was bolusing when I was finished with the trial.

My first reason I’m upset is that it’s 3 weeks old and I can’t read it!  I’ve never had a pump screen OR cell phone screen scratch like this.

The second reason is I can’t figure out how it happened.

Guess I’m calling to complain on Monday.