I’ve been very disappointed with my IR2020. I got the silver one, and have always had a black pump before.
Though the biggest disappointment should have anything to do with the pump color the screen has been scratching badly. Which is odd, because I keep my pump in my bra.
So yesterday I called — I also wanted to verify when my pump warranty expires since I’m seeing the endo a week from Tuesday. I let them know what I thought and they immediately offered to send a new pump — surprising because there has been times lately when they seemed to be hesitant, but it just might be who answers the phone.
I switched back to the black, and received the new one today.
The really nice thing was how quick I was in action. Downloaded the old pump, downloaded the settings and the food database. Uploaded the settings and then the food database and back in business.
I’ll be sending the silver one back tomorrow evening.
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