I got an email this morning saying that OptumRX hadn't received 90 scripts on two of the medications, and as usual, I was right, they were applying the scripts to the account that should be closed.
I called the first doctor, they called right back and said they had sent in the prescription on the 10th.
So I called Optimux, and yet again, explained that I had two accounts, this time a third rep, and they said they would merge it. They did find the missing prescriptions. I ended up calling a second doctor as I am sure those scripts were sent to the wrong doctor.
The clock is ticking as I need everything next Friday. <sigh>
Hope they can get it all straightened out.
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