As I said in my “Minimed” post, pump users are passionate about their pumps.
I looked at all the pumps, and narrowed down to Minimed, Distronic and Animas fairly quickly.
Customer service was what finally helped me make the decision. I looked at over 3 months of insulin pumpers digest, and Minimed was complained about weekly. From supplies service to customer support, there were complaints. And this was about a month before the water debacle too…
I also looked up the pump manufactures on the FDA Maude Database. This database lists all equipment failures. It’s pretty interesting if you are a data voyeur.
I believe one of the reasons that Cigna is denying my pump, is because I selected the Animas — but that’s okay. The education I’m getting from the pump trainer is almost worth it.
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