And it was one of those you love.
First, they called at the end of my 2nd period class. Since we had gone over material and they were supposed to be working on an assignment, I took the call — also I didn't want to play phone tag.
A pharmacy tech told me a pharmacist want to talk to me. I told her that I had already contacted Express Scripts before I contacted them, I already had a plan, that I was hoping that Express Scripts would leave me alone, and went through the fact that they had already annoyed me to the point I had filed a complaint with the state board of insurance and that I'm about to file a second. I also told them if I heard from them again about this matter I was going to find a lawyer and file harassement charges.
I was on hold for over 90 seconds waiting for the pharmicist and she interrupted me when I tried to tell her what was going on. I told her that I was a teacher, I was going to talk, she was going to take notes and I was going to make sure she understood what I said.
I said that I was a very educated diabetic, that I knew before Express Scripts contacted me and had reached out to them. I told them that I was using a Medtronics pump and was using my durable medical equipment to purchase scripts. I went through the procedure my doctor and I used to determine that I was not having an allergic reaction to humalog and that I would get a new script when the current insulin was used up.
I also told her I was putting on my blog and that her company needed to review my phone so they could learn how not to treat patients.
As in all my phone calls I protested the fact that the forumlary was changed in the middle of the plan and that was the basis of my complaint with the state board of insurance.
By the way, the students high-fived me at the end and agreed that I was nice since I hadn't cussed yet. They were pretty appalled at their end of the conversation.
Do you think that might be one of the reasons I'm not sleeping, it was in November.
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